At Nathanson and Company, we're experts at analyzing business operations and developing strategies to improve performance and lower costs.  Using our proven, rapid assessment methodology, we analyze key existing data to benchmark your operation, uncover the areas in need of improvement and define the potential for cost savings and service level improvement.  We delineate the root causes of all issues, both organizational and market driven, and assess whether internal optimization programs, outsourcing programs or a combination of both will best meet your needs.

Our Partners provide you with a detailed understanding of what you can achieve operationally and financially including details to improve quality and performance and reduce costs.  We also provide you with a comprehensive roadmap of how to transform your operations from current state to desired state as well as methods to drive continuous improvement.

Whether transformation, outsourcing, supplier optimization or a combination of these services is appropriate for your needs, we guide you through the process to achieve your goals.

Operational assessment is the key

Our assessment methodology provides the detailed analysis required to develop a fact based, go forward strategy. 

Hallmarks of our Assessment process include: 

• It’s quick: we develop a strategy and provide our assessment report in about 8 to 13 weeks

• It’s structured: we utilize a proven approach to systematically learn about the organization

• It’s comprehensive: we look at the organization from many angles so we can effectively identify the real situation

• It’s fact based: we use existing data, reporting and systems of record to verify or disprove anecdotal information

• It’s realistic: our resources have the operational experience and know how to craft solutions that work in the real world

• It’s inclusive:  Our process drives organizational buy in.  We invest heavily in communications and verification so we build organizational commitment to the proposed change from the outset

• It’s clear:  We provide a roadmap to success that includes the workstreams required to implement the solutions and forms the basis of detailed implementation planning.

The Operational Assessment Process

We start by gathering data about your organization through three primary methods:

Documentation review

We ask for specific, existing documentation related to your operations such as financials, process and procedure documentation and ticket and time reporting.  If the data does not exist, we will obtain the required information through our other methods.

Surveys

We survey the appropriate in scope managers to understand the work they perform.  Our survey identifies items such as types of work performed, sources of work, team utilization and significant challenges.

Interviews

Using a structured interview template, we interview the appropriate key stakeholders, from managers through senior executives, in order to obtain the required data to perform our analysis.

Once our data gathering is complete, we analyze the data and produce a comprehensive report that details findings and recommendations that will allow you to transform your organization as required to improve efficiency and reduce cost.  We validate our findings and recommendations with all key players, so the final deliverable contains information that is supported by your team.

In additional to our findings and recommendations, our final deliverable includes a program roadmap which outlines how to transform from your current state to the desired future state.

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