Testimonials

 

'I’ve had Nathanson renegotiate multiple major contracts for me at Lenovo and Nortel and each time they delivered savings of over 30%, superior SLA’s and terms and their fees were paid back by less than a months worth of savings on the contracts.  Best consulting team I have ever used in over 30 years in IT.  The Nathanson team has always exceeded my expectations.'
- Steve Bandrowczak, Sr. VP and CIO, Lenovo

'The Nathanson team dramatically changed our approach to continuous improvement.  By reshaping how we manage demand and allocate our resources against incidents, service requests and projects, we were able to drive our unit costs down, improve productivity and create additional capacity to speed the ROI of our projects.'
- Jimmy Mulik, Leader, Service Operations, NetApp

'With some consulting firms, you get a team with a senior manager and talented young resources, which do not always bring the value you originally envisioned. At Nathanson the experience is deep and wide and the team is very well orchestrated, bringing a lot of value throughout the whole process.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'Nathanson and Company assisted us in redesigning our entire worldwide service delivery process supporting close to 100,000 employees.  With their help, we implemented a single-threaded process and ticketing system which dramatically reduced our cycle time and cost of service.'
- Paul Madarasz, President, AIG Technologies

'The difference between the Nathanson team and other consulting organizations is that the Nathanson guys not only drive the planning phase but also roll up their sleeves to make sure the plans are successfully executed and that the significant savings are realized.'
- George M. Reichert, Chief Information Officer, Nortel

'Only Nathanson and Company is staffed entirely by professionals who have been on the delivery side of some of the highest profile outsourcing deals, and can thus perfectly deconstruct their opposition and guarantee the best possible deal for their clients.'
- Rick Bunker, CIO, ICG Commerce

'The initial engagement was to assess the IT support and infrastructure for the Trading Systems and Operations. The report presented was acclaimed by everyone, since it was an extensive diagnosis that could be used as an implementation cookbook.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'The Nathanson team helped us craft an outsourcing agreement that met our business needs.  They were involved from the first contract negotiations through implementation of the permanent operational team.'
- Dave Reisenauer, Director, Global I/T Operations, Hitachi Global Storage Technologies

'Nathanson and Company bring a unique perspective to the structuring of ITO/BTO contracts having been outsourcers themselves.  The know the savviest tricks of the trade and know how to protect your business from cost overruns.'
- Carole Gridley, Director, Business Development, Cisco

'After using Nathanson for a successful Assessment project, we further engaged them to implement their recommendations… with Nathanson driving some projects, guiding us on others and managing the entire program. It was a great experience.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'The Nathanson team developed and executed a plan and worked closely with my team to drive $105 MM cost from my budget through effective negotiation of vendor agreements, organizational strategy and operational optimization.'
- George M. Reichert, Chief Information Officer, Nortel

'The Nathanson Team was highly skilled and on site everyday.  They brought a new perspective to our problems and were a part of  helping us identify and implement the solutions.  We would absolutely work with them again if the need arises.'
- Tim Kelly, CEO, Network Solutions

'Having a Nathanson & Company team dedicated to building operational, financial and delivery models of the outsourcing deal while it is under construction enables a client company to negotiate from a position of perfect clarity and strength.'
- Rick Bunker, CIO, ICG Commerce

'Having N&Co at the table with us during RFP development and negotiation kept us focused and allowed us to reach our goals rather than being distracted as often happens in technology services acquisition.'
- Ken Applehans, Director, PMO/Portfolio Management, Avaya

'The process for the assessment and also for the deployment of process improvement is very pragmatic and easy to replicate, we learned a lot and surely will be leveraging on that experience from now on.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'Nathanson and Company offer proven solutions for your needs while still bringing to bear the assets of working with a small company; personalized service and a devotion to customer satisfaction.'
- Carole Gridley, Director, Business Development, Cisco

'The Nathanson Team did a great job for Network Solutions in two areas; Customer Service and IT/Engineering.  As a result of their work we were able to improve our cost structure in both areas of the business.  '
- Tim Kelly, CEO, Network Solutions

'When you work with Nathanson and Company, their Partners are on site leading your project.  The level of expertise, work effort and results far exceeds that of any consulting company I have worked with.'
- Dan Pritchard, CEO, eCommerce Industries

'Nathanson and Company are skilled professional negotiators.  They have a solid, well thought out approach honed from years of first hand experience with the toughest of outsourcers.'
- Carole Gridley, Vice President, Business Development, Qwest

'The Nathanson team worked with us side by side to audit the delivery of services to help ensure we were getting the value from our outsourcer.'
- John Ridilla, Manager, User Support and Contract Management, Hitachi Global Storage Technologies

'Nathanson and Company are not only professional and knowledgeable but it's a real pleasure to work with them.  They are steady and clam, keeping you focused on the strategy at hand.'
- Carole Gridley, Director, Business Development, Cisco

'The Nathanson teams’ expertise in negotiating outsourcing agreements helped us to renegotiate a long term agreement in preparation for insourcing and saved us over 25% on a run-rate basis.'
- Paul Madarasz, President, AIG Technologies

'Having worked with Rick, I can tell you, I have never met his match across the table.  His know-how is unparalleled in the industry and his approach is a pleasure to watch.'
- Carole Gridley, Vice President, Business Development, Qwest

'The combination of disciplined approach, superb negotiating skills, and relentless pursuit of comprehensive statements of work virtually ensures an outstanding agreement for Nathanson & Co's clients.'
- Rick Bunker, CIO, ICG Commerce

'Nathanson did not just tell us what to do, but listened to us, incorporated our feedback and then successfully led the implementation of our transformation.'
- Ricardo Redenschi, Director, Infrastructure and Production, BM&FBOVESPA

'The team is extremely experienced and divided among areas of expertise. They are very knowledgeable, but also very respectful of the working experience of the company´s team.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'The Nathanson teams' deep understanding of service delivery and process management enabled them to be fully productive and driving value literally the first day they were on-site.'
- Paul Madarasz, President, AIG Technologies

'You want Nathanson and Company on your side of the table during a negotiation.  They saved us tens of millions of dollars…  Their contribution is invaluable!'
- George M. Reichert, Vice President, Office of the CIO, Lenovo

'The Nathanson team consistently enabled us to negotiate from a position of strength which returned value many times over their cost.'
- Dave Reisenauer, Director, Global I/T Operations, Hitachi Global Storage Technologies

'The Nathanson team is the ‘Delta Force’ of contract management!  You want them by your side in the heat of negotiation!'
- John Ridilla, Manager, User Support and Contract Management, Hitachi Global Storage Technologies

'Nathanson and Company is an excellent partner to quickly and effectively assess an IT organization, design a transformation program and help you implement it.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'I cannot emphasize enough how important is the Nathanson experience around due-diligence, outsourcing deployments and subject matter expertise.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'Nathanson helped us improve our processes and reduce costs through strategies for system improvements, workforce management, outsourcing and process design.  '- Tim Kelly, CEO, Network Solutions

'In my career I have run many acquisitions and RFP projects both internally and externally.  I found the process N&C used to be flawless'
- Ken Applehans, Director, PMO/Portfolio Management, Avaya

'Nathansons' expertise in IT transformation and outsourcing allowed them to bring a well balanced structure to BVMF with excellent results.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'The Nathanson transformation project was very successful with tangible, measurable improvements in our organization.'
- Ricardo Redenschi, Director, Infrastructure and Production, BM&FBOVESPA

'The knowledge gained by training from the Nathanson team created our strong contract management team.'
- Dave Reisenauer, Director, Global I/T Operations, Hitachi Global Storage Technologies

'Nathanson and Company bring experts to the negotiation that can effectively square off with any outsourcing vendor.
- George M. Reichert, Vice President, Office of the CIO, Lenovo

'The resources from Nathanson and Company are amongst the best I have seen at any consulting company .'
- Ricardo Redenschi, Director, Infrastructure and Production, BM&FBOVESPA

'Nathanson and Company is the best consulting team I have ever used in over 30 years.'
- Steve Bandrowczak, Vice President & General Manager, Data Solutions , Avaya

'The new support model designed by Nathanson is a big improvement in our organization.'
- Ricardo Redenschi, Director, Infrastructure and Production, BM&FBOVESPA

'Nathanson empowered our team and left us the process and tools to build on the foundation they put in place.'
- Dan Pritchard, CEO, eCommerce Industries

'Working with Nathanson and Company is the best experience I have ever had with a Consultant.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'If you are going to outsource, the first thing you should do is hire Nathanson and Company. '
- Jeff Balagna, Vice President, Customer Care, Sprint

'The Nathanson and Company team has set the bar in terms of expectations.'
- David Lipetz, Vice President, Marketing, eCommerce Industries

'Due to great results we have had 2 follow-up engagements with Nathanson so far.' - Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'The Nathanson team has always exceeded my expectations. '
- Steve Bandrowczak, Vice President & General Manager, Data Solutions , Avaya

'Nathanson managed to keep everyone involved on track and on schedule.'
- David Lipetz, Vice President, Marketing, eCommerce Industries

'Nathanson and Company knows business process transformation better than anyone in the industry.'
- Rick Bunker, CIO, ICG Commerce

'Executive rapport is great as well as is the overall Project Management.'
- Marcio Castro, Chief Technology Officer, BM&FBOVESPA

'Nathanson knows how to optimize a business process and get results quickly.'
- Dan Pritchard, CEO, eCommerce Industries

'As a result of our efforts with Nathanson we have a more competitive business.'
- Tim Kelly, CEO, Network Solutions

'The Nathanson team performed beyond expectation.'
- David Lipetz, Vice President, Marketing, eCommerce Industries

'Nathanson and Company are the best negotiators I have ever seen.'
- Dan Pritchard, CEO, eCommerce Industries

'Nobody works harder or smarter than the Nathanson team.'
- Dan Pritchard, CEO, eCommerce Industries