At Nathanson and Company, we're experts at analyzing business operations and developing strategies to improve performance and lower costs.  Using our proven, rapid assessment methodology, we analyze key existing data to benchmark your operation, uncover the areas in need of improvement and define the potential for cost savings and service level improvement.  We delineate the root causes of all issues, both organizational and market driven, and assess whether internal optimization programs, outsourcing programs or a combination of both will best meet your needs.

At Nathanson and Company, business transformation is at the heart of what we do.  We show you how to successfully transform your organization to properly align people, process and technology for optimum results.   We give you the tools to succeed, drive the transformation and show you how to keep improving your operations after we are gone. When we leave, your organization will be providing better service at a lower cost and be able to demonstrate it using clear metrics and comprehensive reporting.  In addition, we leave you with the management system and tools in place to drive continuous improvement.

Nathanson and Company knows how to make outsourcing successful and deliver on the promise of service improvement and cost savings.  We offer a broad array of outsourcing advisory services to support our customers in every phase of the outsourcing lifecycle. Over our company’s history, we have completed ITO, BPO and BTO transactions valued at over $20 billion.  Using our services, customers have saved over $5 billion while improving quality and service levels

Nathanson enables you to successfully build and manage an Extended Enterprise, allowing you to manage suppliers and internal operations using the same processes and tools and maximizing the value of both.  We guide you through the process of assessing your existing outsourcing relationships, developing a strategy for renegotiation and executing that strategy if required.  Using our renegotiation services, our customers have realized a mean of 36% savings with customers’ investment returned in an average of 17 days operating under the renegotiated agreement.